IT Sales Representative

Responsibilities

Welcome customers at the sales center, identify their needs, and recommend suitable products and solutions;

Introduce customers to the Company’s products and services, providing information on key technical specifications and usage options;

Advise customers on the purchase of IT products, including desktop computers, laptops, monitors, printers, accessories, and other equipment;

Select products that meet customers’ budgets and requirements, compare alternatives, and complete sales;

Process sales transactions accurately and promptly, and prepare customer orders, invoices, and relevant sales documentation;

Arrange and track product orders from the warehouse, transfers to the store, and handover to customers;

Monitor stock levels in 1C, take appropriate action to ensure timely ordering of low-stock or unavailable products, and coordinate with the warehouse;

Ensure that sales, order, and stock information is recorded accurately and promptly in 1C;

Participate in the initial processing of corporate customer inquiries and the preparation of product lists and commercial proposals;

Support the Corporate Sales Department by providing information on customer inquiries, product prices, availability, and delivery lead times;

Assist in identifying products required for tenders and requests for quotation, and in collecting information for commercial proposals;

Comply with customer service quality standards and corporate conduct policies;

Represent the Company professionally and protect its image and business reputation;

Achieve established sales targets and performance indicators;

Attend employee training sessions and continuously develop knowledge of products and sales processes;

Maintain a tidy workplace and comply with corporate standards for personal appearance.

Behavioral Competencies

Time management;

Teamwork;

Strong communication skills and adaptability;

Customer focus and a positive attitude;

Strong work ethic and responsibility;

Negotiation skills;

Conflict resolution and the ability to handle difficult customers;

Attention to detail and accuracy in handling information.

Specific Requirements

Education:

A university degree in Business, Economics, Marketing, Management, or IT is preferred;

Candidates with secondary vocational qualifications may also be considered.

Experience:

A minimum of 2 years of experience in IT product sales;

Experience working with corporate customers and in B2B sales is an advantage.

Computer Skills:

Proficiency in MS Excel, Word, and Outlook;

Ability to use 1C; prior work experience with 1C is an advantage.

Technical Knowledge:

Basic knowledge of desktop computers, laptops, monitors, printers, and other IT products;

Ability to understand and compare key product specifications.

Language Skills:

Azerbaijani – excellent proficiency;

Russian – good proficiency;

English – preferred.