Junior DevOps engineer

Responsibilities

Flexibility to work a variety of shifts with minimal notice:

Highly organizing to keep Help desk tickets orders using “ServiceDesk” portal

Properly escalating the issue up the hierarchy

Preparation of reports and forms accepted within the department

Receives and handles requests for service, following agreed procedures.

Logs incidents and service requests and maintains relevant records.

Provisions/installs, configures and maintains infrastructure services and components.

Monitors, measures and reports on infrastructure load, performance and security events. Identifies operational issues and contributes to their resolution.

Carries out agreed operational procedures, including backup/restore, using supplied infrastructure tools and scripts.

Carries out agreed system software maintenance tasks. Automates routine system administration tasks to specifications using standard tools and basic scripting.

Provides technical expertise to enable the correct application of operational procedures.

Competencies (Soft Skills):

Communication skills

Ability to explain

Attention to details

Cooperation and Teamwork

Active learning skills

Time management

Problem solving skills

Positive Attitude

Strong Work Ethic

Personnel specifications:

Diploma: Bachelor's Degree in Information Technology, Computer Engineering or related field is preferred

Experience: at least 2-3 years

Specific areas of expertise:

Practical scripting skills (e.g. bash, PowerShell)

Linux server administration

Experience with container and container orchestration technology (e.g. Docker, Kubernetes, EKS clusters)

Experience in automation & configuration management such as Terraform

Experience in building server configuration (e.g. Jenkins, Gitlab)

Experience in setting up monitoring tools (Prometheus, Grafana, ELK)

Experience with relational databases, preferably PostgreSQL, Oracle

Experience with web application services such as NGINX, Apache, JBoss

Understanding documentation on English