Junior DevOps engineer

1. Responsibilities

• Flexibility to work a variety of shifts with minimal notice

• Highly organizing to keep Help desk tickets orders using “Service Desk” portal

• Properly escalating the issue up the hierarchy

• Preparation of reports and forms accepted within the department

• Receives and handles requests for service, following agreed procedures.

• Logs incidents and service requests and maintains relevant records.

• Provisions/installs, configures and maintains infrastructure services and components.

• Monitors, measures and reports on infrastructure load, performance and security events. Identifies operational issues and contributes to their resolution.

• Carries out agreed operational procedures, including backup/restore, using supplied infrastructure tools and scripts.

• Carries out agreed system software maintenance tasks. Automates routine system administration tasks to specifications using standard tools and basic scripting.

• Provides technical expertise to enable the correct application of operational procedures.

2. Competencies (Soft Skills)

• Communication skills

• Ability to explain

• Attention to details

• Cooperation and Teamwork

• Active learning skills

• Time management

• Problem solving skills

• Positive Attitude

• Strong Work Ethic

3. Personnel specifications

Diploma: Bachelor’s degree in information technology, Computer Engineering or related field is preferred

Experience: 2-3 years

Specific areas of expertise:

• Practical scripting skills (e.g. bash, PowerShell)

• Linux server administration

• Experience with container and container orchestration technology (e.g. Docker, Kubernetes, EKS clusters)

• Experience in automation & configuration management such as Terraform

• Experience in building server configuration (e.g. Jenkins, Gitlab)

• Experience in setting up monitoring tools (Prometheus, Grafana, ELK)

• Experience with relational databases, preferably PostgreSQL, Oracle

• Experience with web application services such as NGINX, Apache, JBoss

• Understanding documentation on English